Cisco IOS IP Service Level Agreements User Guide [IP Application Services] - Cisco Systems

Cisco IOS IP Service Level Agreements User Guide [IP Application Services] - Cisco Systems


Cisco IOS IP SLAs capabilities:
• Voice-over-IP (VoIP), video, and VPN network monitoring
• SLA monitoring
• Network performance monitoring and network performance visibility
• IP service network health readiness or assessment
• Edge-to-edge network availability monitoring
• Troubleshooting of network operation
• Multiprotocol Label Switching (MPLS) network monitoring
Cisco IOS IP SLAs Benefits
• Measure end-to-end IP layer network
• Deploy new applications and services with complete confidence
• Verify and monitor quality of service (QoS) and differentiated services
• Increase end user confidence and satisfaction
• Implement SLA measurement metrics
• Notify users about network issues proactively
• Measure network performance continuously, reliably, and predictably

Cisco IOS IP SLAs Feature Overview
• Measurement capabilities
–User Datagram Protocol (UDP) response time, one-way delay, jitter, and packet loss and connectivity
–ICMP response time and connectivity
–Hop-by-hop ICMP response time and jitter
–Performance metric including DNS lookup, TCP connect, and HTTP transaction time
–Packet loss statistics
–DHCP response time measurements
–Response times from a Cisco network devices to network servers
–MOS/ICPIF Voice Quality scoring and simulation of VoIP codec's
–DLSw+ peer tunnel performance
• Proactive Notification
–Ability to define rising and falling thresholds to monitor SLAs
–Ability to generate SNMP Traps when a performance threshold is violated
–Ability to trigger another operation for more detailed analysis
• Flexible scheduling
–Measure at any given time, or continuously at any time interval
–Sequential activation for a large number of IP SLAs operations by utilizing multioperation scheduler